Browsing by Subject Customer satisfaction.
Showing results 1 to 2 of 2
| Issue Date | Title | Author(s) |
|---|---|---|
| 2018 | Electronic hotel customer satisfaction : e-WOM comments of hotels in Pilgrims Rest, Mpumalanga. | Mhlanga, Oswald. ; Siyongwana, Pakama Q. |
| 2018 | Measuring restaurant service quality in East London, South Africa : a comparison of restaurant customer expectations and perceptions. | Mhlanga, Oswald. |