Browsing by Author School of Hospitality Management
Showing results 1 to 6 of 6
| Issue Date | Title | Author(s) |
|---|---|---|
| 2018 | Customer experiences and return patronage in restaurants at OR Tambo International Airport in Johannesburg, South Africa. | Mhlanga, Oswald. |
| 2018 | Electronic hotel customer satisfaction : e-WOM comments of hotels in Pilgrims Rest, Mpumalanga. | Mhlanga, Oswald. ; Siyongwana, Pakama Q. |
| 2018 | Factors influencing employee motivation in hotels. | Mhlanga, Oswald. |
| 2018 | Factors influencing hotel experiences for millennial tourists: a South African study. | Mhlanga, Oswald. |
| 2017 | Influence of social media on customer experiences in restaurants: a South African study. | Mhlanga, Oswald. |
| 2018 | Measuring restaurant service quality in East London, South Africa : a comparison of restaurant customer expectations and perceptions. | Mhlanga, Oswald. |