Alignment of archives and records management to the business process: a comparison of two universities in South Africa.

Abstract

This paper is a synopsis of the findings of a PhD Degree in Information Science that sought to develop the archives and records management framework by using the University of Venda and the University of the Witwatersrand for comparison. The study sought to assess the state of archives and records management at selected universities. The study was based on the records lifecycle model and the findings indicated that poor archives and records management programmes at universities have been a source of risk exposure leading to inefficiency in business processes. The results revealed a significant lack of alignment of archives and records management programme with business processes. The study recommends the adoption of Archives and records management framework.